Ms Fiona Coyle:

I am happy to take that question, and Dr. Keogh may be able to add something. I believe there are pathways in place. As part of our pre-budget submission, we heard from more than 300 individuals, and a matter that was often raised was their experience in accessing mental health services through emergency departments. Their experiences varied, as has the level of progress, and we do not have evidence or research to show the impact of that progress. What we know is based on anecdotal evidence at the current time. There are efforts being made to improve pathways, but we do not know whether people's experiences and outcomes are improving.