Oireachtas Joint and Select Committees
Thursday, 22 July 2021
Joint Oireachtas Committee on Education and Skills
Reopening of Further and Higher Education Institutions: Discussion
Rose Conway-Walsh (Mayo, Sinn Fein) | Oireachtas source
Will the Minister raise it with the Minister for Housing, Local Government and Heritage, Deputy O'Brien? It seems to be confined to the Limerick area, including Kerry, Limerick and Clare, and to people attending the University of Limerick.
I thank the Minister regarding SUSI and what we are trying to do on getting the current circumstances assessed so students on PUP would not be excluded. I have had much toing and froing with SUSI since that time. We need to communicate with students and their families. Even if their grant or partial grant has been allocated from SUSI, once they stop the PUP, they can request an internal review by emailing the SUSI support desk. They need to put "internal review request" in the subject line. We need to make it as clear as we can.
My concern is that SUSI expects about 50,000 internal review requests. That will be a workload in September on top of the workload already there. What are we doing to ensure there will not be a bottleneck at that time and that those requesting the internal review will not be put to the back of the queue?
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