Oireachtas Joint and Select Committees
Wednesday, 21 July 2021
Joint Oireachtas Committee on Health
Update on the Roll-out of the EU Digital Covid-19 Certificate
Mr. Derek Tierney:
As I said earlier, we have 55 agents on our books today. We will increase that number to approximately 100 by this day next week. We are going from 55 today to 85 tomorrow and more than 100 next week. The majority are based in Ireland across existing agencies. They are Government and contracted staff. Our initial call agent volumes were based on travel booking data. The Deputy makes a fair point, and there is a wider societal debate on the use of the DCC. We have already booked up call agents in excess of those initial demands. As I have said, we have added staff-----
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