David Cullinane (Waterford, Sinn Fein) | Oireachtas source

Okay. I move to Ms Canavan's opening statement and some of what she said about call centres. She said:

We know there have been long waiting times for many callers and the centre has not been able to meet the level of demand, which involved over 40,000 calls in the past two days and more than 34,000 calls yesterday alone. This far exceeds estimates of call centre demand based on an assessment of travel bookings and survey or insights data on travel intentions that Government or industry have access to.

I am sure Ms Canavan is aware the DCC is also being used for domestic purposes. Thus when people are calling the call centre, it is not just in relation to travel queries. People will also have had queries about its use for domestic purposes. Why was that not built into the officials' assumptions about how many calls were anticipated?