Mr. Damien McCallion:

There is not necessarily an issue globally with GPs, but there, for example, be a problem with some of the details around the addresses. We parsed all the addresses to see did we have a number of lines and an Eircode, and we released certificates where we had one address line and an Eircode. As the Deputy will understand, we have had cases where, for example, a person might be living in Santry and where the only address line provided was Main Street. Someone might know where that person lives, but, in terms of feeding the information through our system, the certificate would not be sent out. Those are the types of cases we are working through and trying to get closed off.

People will get their certificates. If there is an immediate requirement, as Ms Canavan and others have said, they can contact the helpline. If not, we are still working through the cases in question. In terms of that process that we are going through in the context of the data, the Deputy can rest assured that they will get them. We have a team which is linking back with GPs to verify that the information is accurate in circumstances where it is not comprehensive or where it comes back into the call centre because the postal address or email address has not been sufficient. We used some email addresses from GPs as well to try and accelerate the process. We knew there was a slight risk that some of those would come back. Those will be posted or we will go and try and find the postal address if there is none there by working with the GPs on that.