Mr. Barry Lowry:

I thank the Deputy for his question. The app was developed on a privacy-first basis. It was developed in a format we call a decentralised solution. In other words, Government does not know what people are doing with the app on their phone. The data collected on location and so on is very broad so an individual cannot be identified. The app was actually developed to meet the best principles of privacy right the way through and it was developed through consultation with the public. As Ms Canavan said, there are three main parts to the app. An individual can choose to switch off one, two or all of three if he or she wants. He or she can choose to use any part he or she wants, so it is very privacy-oriented.

On the Deputy's first question, we looked at various channels to support the public but unfortunately most of the requests coming through the service desk are about getting certificates fixed. Obviously the same issue applies as it is an issue of privacy and therefore some questions must be asked.