Mr. Barry Lowry:

That is fine. Of the 1.1 million certificates emailed, 7,500 have bounced back, that is, the email addresses are no longer in use. Therefore, we know we have had a delivery failure with those certificates. We can only assess the first 500,000 of those certificates which have been posted, but 7,920 of those were not successfully delivered. If we double that figure up, we will then be talking about 15,000 to 16,000 certificates that did not deliver properly from the total of 935,000 posted.