Mr. Barry Lowry:

We are always extremely worried about attempts at fraud in all matters of digital transactions with State agencies. That is why one of the things we have in development is a self-help portal. However, one of the things we must do is to ensure that the portal is not an easy target for fraud or third-party attack. As the Deputy will be aware, health systems are often seen to be easy targets for such third-party attacks. Therefore, part of the time required to build this self-help portal has been devoted to creating adequate security around the whole process, whether that concerns individuals making contact by phone or online.