Ms Elizabeth Canavan:

If a call is processed and if the change requested is not complex, and even if it is necessary to go right back through the system to make that change, then our view is that we should be able to reissue that certificate within five days. The process may be a little faster if a situation is more straightforward, but we are aiming for five days. I ask Mr. Lowry to comment on whether that is a fair summation of the situation.