Kieran O'Donnell (Limerick City, Fine Gael) | Oireachtas source

Okay. There were 4,000 calls in one day, 1,200 of which were answered. That means that only one in three of those who called spoke to an operator. We do not know the full circumstances behind that. It seems a relatively low level of throughput, given the level of callers who stayed on the line. That was with 25 to 35 staff. Have 60 to 90 or 60 to 70 staff been recruited for the call centre?