Mr. Barry Lowry:

I thank the Minister of State and thank Senator Dooley for his question. There are two different types of call that can come in regarding a change to a certificate. The first is that there is something relatively minor or, indeed, an error. It could well be that the name was recorded incorrectly, for example, at point of vaccination. That can be fixed by the call centre. For example, if you have changed your email since it was sent out, that can be relatively easily fixed. If it is something that is more pertaining to your health record and you want a change to your health record so that it matches your passport record, there will be a HSE resolver team and it will take those and will work its way through them. Once they have work their way through them, they will simply put them in the overnight batch with the new vaccinations.