Mr. Barry Lowry:

We are planning that and I thank the Senator for his question. There are two groups that we need to trap. One is those whose emails did not get through and the other is those who did not receive letters as they possibly had a wrong address. We have a process to capture both groups. The emails are easy and we know straight away what those are but Revenue is collating the letters that were sent back and they will be returned to the Department of Health. They will possibly be scanned and returned as well as being physically returned. Depending on what those final numbers are, we are trying to work out the most efficient process for dealing with the people concerned. That might well be that the service desk phones them back but we have not initially designed that system to do outward calls. It is more to deal with inward calls. As the Minister of State said, it might be that if we have robust addresses for the ones that were emailed, we will write to them. We will review every case. A team is being set up to do the review and it will make sure that people are not left without a EU DCC.