Oireachtas Joint and Select Committees

Tuesday, 13 July 2021

Joint Oireachtas Committee on Transport, Tourism and Sport

Implementation of the EU Digital Covid Certificate: Discussion

Ms Elizabeth Canavan:

In regard to recovery certificates, as I mentioned earlier, we are going to operate on a pull basis, so they have to be requested. That service will be available from the fully functional call centre, which will be set up from 19 July. We will not be able to take those requests in advance of that. We will not be able to process them. We will take some requests, possibly if they come through on the helpline, but we will not be able to process them until 19 July when we have the full call centre up and running. That has also to do in part with the management of the data movement, because a certain amount of information is transferring between different parties. That is our current intention. I do not think we will be able to do any better than that in terms of recovery certificates. To be clear, they will be issued from the Office of the Government Chief Information Officer, OGCIO, in the same way as a vaccination certificate. There is no need to ring anybody else as nobody else will be able to generate it.

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