Ms Elizabeth Canavan:

In advance of 19 July, we are going to stand up what we are referring to as our emergency helpline, which will be staffed by colleagues from the Department of Social Protection and Revenue who will help us with that. It will only be able to deal with a limited number of queries. As I stated, our focus will be on the people who got a certificate and are travelling urgently but have an issue or query relating to the certificate. That will be our focus. From 19 July, the fully capable call centre will be stood up. That is being provided by a private provider and the Department of Health will hold that contract. I do not know if Mr. O'Connor wishes to add to that.