Oireachtas Joint and Select Committees

Thursday, 8 July 2021

Public Accounts Committee

2019 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 10 - Tax Appeals Commission
Chapter 14 - Management of Tax Appeals

9:30 am

Photo of Catherine MurphyCatherine Murphy (Kildare North, Social Democrats) | Oireachtas source

The commission had a case management system configured to its requirements. It appears a great deal of effort went into providing it but it did not function as it was intended. The commission dispensed with it and is now using a system that was built in-house. It has now sanction to purchase another case management system. How confident is Ms Maney that the new case management system will do the job, given the commission's experience with the previous system, which was quite expensive and did not function? Is that system completely gone or is any part of it usable?

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