Oireachtas Joint and Select Committees
Wednesday, 7 July 2021
Joint Oireachtas Committee on Transport, Tourism and Sport
Broadband Infrastructure: Discussion
Mr. Declan Campbell:
I will take that question first. Digiweb is a retail provider for NBI. We have daily engagement with it. We get a heads-up and a home pass file every time NBI has passed a certain number of homes with its infrastructure. We can see the pace of that roll-out and we get an opportunity to contact customers as and when that roll-out takes place. We are fully engaged with the NBI guys on a daily basis.
Our point is more that it is not about what is happening on a day-to-day basis, it is the fact that the plan, and it is only natural, will take seven years to deliver. People do not understand that they will be waiting up to seven years before they get their fibre broadband home pass or, in other words, before their home is notified to us and, as an Irish internet service provider, ISP, we can start to contact them to ask whether they would like service. The key issue we see today is the fact that it is a seven-year roll-out and a large number of consumers will be waiting well into those seven years before they get a decent broadband service.
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