Oireachtas Joint and Select Committees

Wednesday, 7 July 2021

Joint Oireachtas Committee on Social Protection

Pensions Council and Citizens Information Board: Chairpersons Designate

Ms Catherine Heaney:

I do not have very much to say on the whole area of pensions because, obviously, it is Ms Burke's area of expertise. On the core question of people knowing in advance and having good and clear information, that is where the CIB can play a role, particularly through MABS and the Traveller MABS services we operate. I am very conscious of the fact that many people who access, in particular, MABS, the Abhaile service and our advocacy services are often income disadvantaged. There is a cohort who simply do not have the capacity to save but their understanding the system and their rights and entitlements is absolutely important, particularly as they move through later life, when health issues, living alone and other factors come into play.

To follow up on the comments of Ms Burke, there are opportunities for collaboration and information sharing. We are all in this together. Everybody present at this meeting is here because we have a sense of commitment to society and making sure public information and public services are fully understood. If we can play any role in that regard, we will be more than happy to do so.

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