Neasa Hourigan (Dublin Central, Green Party) | Oireachtas source

I thank Mr. de Búrca. I want to return to the passport service and, more specifically, the visa service. Immigrants in Ireland who apply for re-entry and renewal are being blocked from making appointments with the Irish Naturalisation and Immigration Service by Internet bots or opportunists. I believe this matter was raised in 2018. I have had representations since Christmas that this is still an issue and people are still being required to engage with an outside actor, shall we say, to make an appointment for a visa. A visa appointment is often time-specific for the people who need it. They need to renew a visa or access something. I understand that things are more complex because of the pandemic, but where are we with that issue?