Mr. Bernard O'Regan:

The two recommendations in the Ombudsman’s report that the Senator noted are included as part of the action plan on which we are working, including the alert system, the development of guidance and so on. We will look to expedite recommendations that can make a direct impact. Some of the recommendations are not necessarily resource-led or resource-dependent and are about practice. We will prioritise progressing this as part of the action plan.