Oireachtas Joint and Select Committees

Thursday, 24 June 2021

Public Accounts Committee

2018 Report of the Comptroller and Auditor General
Chapter 8 - Control of Humanitarian Assistance Funding
2019 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs and Trade

9:30 am

Mr. Niall Burgess:

The short answer is "No". Our focus on the passport service essentially has been to put the passport office on one's own desk. In other words it is to bring it directly to the citizen in order that one can apply in one's own home for one's passport where it can be done quickly, with an increased assurance around one's identity and where we can then process and return that passport to the person within days.

That has been the objective and it has really narrowed if not disappeared the space between somebody here in Kildare Street who wants to apply for a passport - the Passport Office used to be around the corner in Molesworth Street - and a citizen anywhere else in the country or in the world. This should shorten the processing times for all of them and this has been the overwhelming focus.

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