Oireachtas Joint and Select Committees

Thursday, 24 June 2021

Public Accounts Committee

2018 Report of the Comptroller and Auditor General
Chapter 8 - Control of Humanitarian Assistance Funding
2019 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs and Trade

9:30 am

Ms Barbara Jones:

There is none whatsoever because it is the most efficient way for anybody, North or South, or globally, to lodge an application for a passport. The investment we have consistently made in recent years in a modern, award winning, world-class passport service is now paying off as we scale up post-Covid. We have apologised to, and are very sorry for, those who have been delayed by any of the disruption in service, which was due to the Covid-19 pandemic and not through any fault in our systems. I give a cast iron guarantee we will fast track those remaining applications once, as the Secretary General said, we receive all the outstanding documentation. They are top of the queue.

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