Oireachtas Joint and Select Committees

Wednesday, 23 June 2021

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

General Banking Matters: Permanent TSB

Mr. Eamonn Crowley:

I do not have the number to hand but I know it is a number of cases and it is not many for us. We are dealing with customers through our Letterkenny branch, which is a region of the country that is much affected by this issue, and that engagement goes on. At an industry level, the Banking and Payments Federation Ireland, BPFI, is engaging with the Department of Housing, Local Government and Heritage on the scheme. That may change in due course. We recognise that we have to play our part in a solution to the mica issue for our customers. We have experience of this with the pyrite issue and we had customers affected by this in the past. We assisted some customers who had to move out of their homes in order to get them repaired with their position. We also dealt with some customers who could not have the issue rectified. We have some experience from the pyrite issue and we recognise the part we have to play in the mica issue.

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