Oireachtas Joint and Select Committees

Wednesday, 23 June 2021

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

General Banking Matters: Permanent TSB

Mr. Eamonn Crowley:

I am sorry. It is the number of customers in difficulty. Our actual customer number has increased and continues to do so. Our number of customers who have difficulty or require further support has reduced over recent years. As I mentioned, the most recent group of customers we are dealing with on a very careful basis are those coming out of the Covid pandemic. I mentioned there are about 1,000 mortgage customers in that category. If I can add something, 80% of those customers are making some payment and are engaging with the bank in a very proactive way. We in turn are engaging with them in a proactive manner.

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