Mark Ward (Dublin Mid West, Sinn Fein) | Oireachtas source

I confirm I am in Leinster House. I acknowledge Mr. Gloster offered a sincere apology to any person who may have been hurt in dealings with Tusla. That is welcome. An awful lot of people who have contacted my office and those of many other Oireachtas Members will welcome that.

I will touch on something that is mentioned in the opening statements but has not been the subject of any questions, which is counselling. All the witnesses mentioned the need for counselling going forward. This should be optional but available to everybody, irrespective of whether they are of a no-contact preference. Mr. Gloster mentioned that the quantity, quality and accuracy of some of the records is a concern and Tusla is mindful of potential disappointment. It could be heartbreaking for people if they do not get accurate information or are disappointed with the information they get. Does Mr. Gloster see counselling as a way of supporting people in that process and of helping people irrespective of no-contact preference? How does he see this service delivered and who will deliver it?