Mr. David McRedmond:

As regards Government services, we are constantly working with the Government. I have been before this committee several times talking about the importance of emphasising the use of the post office and that people should use their own post office network. It is a national network. There is a harp above the door and it is there for a reason. I am grateful to Deputy Ó Murchú for raising the issue of Government services because it is a very important pillar of the post office network. Sometimes the post office network is seen as something that is just used for so-called offline services or physical services. We prefer to use the term "omnichannel", which reflects how people lead their lives nowadays. They might order something online and pick it up from somewhere. There is a mixture of the physical and the digital. In An Post, we have invested massively in our digital infrastructure. We have a first-class digital team and one of the best digital officers. I ask any members who are involved with any Department, if there is a need for digital and physical infrastructure, An Post is there and we are ready to provide that. We have been in discussions with the Government around a framework. I ask Ms Byrne to take us through that.