Ms Sarah O'Donnell:

I will continue Mr. Walsh's point on capacity on the red line. Since extending platforms in the city centre is difficult, the way to increase capacity is through frequency. We can follow up on capacity enhancement plans for the red line.

Regarding wheelchair users, we are fortunate with Luas, in that there is less conflict because of the universal access. Every double door on a Luas vehicle is accessible to a wheelchair. As such, we do not tend to get the conflicts seen where there is limited space on Dublin Bus, etc. However, we are conscious that where there is crowding, campaigns to promote courtesy are probably the way to go.

Service dogs are allowed.

Regarding furniture, we always aim to lay out the furniture in as consistent a manner as possible and to minimise the amount of furniture on platforms. That is easier in out-of-town settings where there are not shopfronts, thresholds, etc. Generally, furniture is arranged so that there is a reasonable degree of consistency, users can get a sense of where to find the ticket vending machines, TVMs, and help buttons, and there are proper clearances at the edge of the platform.

I hope this has answered the questions raised.