Mr. John Irwin:

There has to be an openness on the part of the school management to engage with all the stakeholders which, I would say, is happening in the vast majority of schools. As stated by Ms O'Connor, schools must engage parents, but they also must engage students. There must be a feeling there are safe spaces where people can speak openly. Ms O'Connor mentioned restorative practices. These are very important. One of the key issues is that the problem is the problem. The person is not necessarily the problem. Schools have to be able to separate the problem and the person. Mr. White has spoken on this issue as well. It is about being able to say to the student he or she is good but his or her behaviour in a particular situation might not have been great. I have heard Mr. White quote that many times. There has to be openness and all stakeholders - teachers, students and parents - must be involved.