Mr. David O'Sullivan:

Obviously, teachers are wholly committed to investigating incidents of bullying as they occur. They are often left in a very invidious position when trying to establish the facts of issues, whether they relate to matters within or without the school environment. Sometimes parents may be upset with the outcome from either side. We know that they may move on to other fora. We help them with that. They may go to the Ombudsman for Children or the Teaching Council to make complaints about teachers who are genuinely trying to do their jobs and trying to restore harmony in the school environment. Such teachers may find themselves with complaints that may travel with them for a considerable period. Education is also required for parents, as we mentioned earlier.