Mr. John Church:

I am going to contradict Ms Jennings as I am not going to talk about the hub. There is a very important point, following on from Ms Ahern there. I note the Broadcasting Authority of Ireland, BAI, has been before the committee. We have interacted with the BAI and one of the major concerns here is the scale of being able to handle complaints. There is a fear, which, in my view, is a myth, that they will be inundated with complaints and they will not be able to handle it. The population of Europe is 750 million and 450 million people are online. If one starts with numbers like that, it scares the hell out of one. One thinks we cannot handle this. Ms Ahern's point was key to this. When the platforms' complaints mechanisms are in place, by the time the most egregious cases come to the regulator they are actually small in number but they are significantly damaging to that individual and irreparable. We have had this good conversation already with the BAI and its fears were somewhat allayed by what we said. If one looks at Australia, the numbers reported in its annual report are very small compared to the population of Australia. It is very doable. Even if we were to get it right in Ireland which is absolutely what we should be doing, we should be leading by example here and being the leaders in Europe on this one. It is very doable, within the resources of, or even maybe some extra resources within, the BAI. That is a key point to allay fears around scale.