Ms Isabella Plunkett:

I thank Ms Ní Bhrógáin and Ms Crider. From my perspective as a representative and a content moderator, we have collectively come together and we have talked about it. We are denied the right of a union, as the company does not recognise the union at all. We cannot do anything about that, but it is one objective I am here to fight for today. I am also here to bring up the fact that, as much as we try to communicate with the company, we are always given false hope. We had a lot of meetings last year with HR and there were at least 300 attendees at some of those meetings. HR might look at a pay rise, for example, sometime in the first quarter but we heard nothing about it. There was no further communication on it. That is an example of the false hope we are given. That is why we are here today before the committee to raise this issue and to make it a bit more public. We are hidden. We are the silent workers and we want to be treated equally like everyone else.