Oireachtas Joint and Select Committees

Wednesday, 5 May 2021

Joint Oireachtas Committee on Transport, Tourism and Sport

Challenges Facing Travel Agents and the Aviation Sector: Discussion

Photo of Ruairi Ó MurchúRuairi Ó Murchú (Louth, Sinn Fein) | Oireachtas source

I thank Mr. Dawson and Mr. Hackett. In fairness, they have been very comprehensive in setting out what they require. What Professor Ferguson spoke about and the possibility of a pilot programme could provide us with a roadmap for aviation, combined with the digital green certificate but there is a necessity for us to follow up to ensure that we have the capacity at both levels. There is no point in us being willing to do something and then not being able to deliver on it. We have had IT issues before. I accept what has been said, that it is unacceptable in such a technically proficient State as this.

I have heard anecdotally that the Ryanair refund situation has improved. What are the issues that still remain? Is it just the numbers or do we still have an issue with group refunds? I accept what has been said about double bonding and banks. That is something we have to follow up.

The witnesses have asked that the CRSS would be repurposed and connected to travel guidance. That makes sense. What other sector-specific ask do the witnesses have? I know that is still a particular issue with a number of travel agents to whom I have spoken, who are very glad that the witnesses are here today, but they need something that is industry-specific to ensure that we get to the other end of this pandemic.

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