Mr. Paul Hackett:

This has happened intermittently. This is the third time I have seen it with my business. The first time was when we were starting up, which was understandable. The second time they approached us, we explained the bonding mechanism. The commission was involved and all parties were happy about the risk element being controlled. We see this as a reaction to what has happened with Covid whereby chargebacks have effectively landed on their desks but not from within the licensed and bonded travel agent sector. We are saying that we are unique. The Commission for Aviation Regulation licenses us. The bond is in place for our turnover. There is no risk to the merchant service providers. This is double bonding.