Mr. Damien McCallion:

The Chair also mentioned people who might not be technology literate. For the elderly population in long-term residential care, there was no requirement for people to use technology to get the vaccine. It was brought to them. For the other age groups, HSELive is there to support people to help them to register, or to register for them where needed. Approximately 10% of people have availed of that in the last week in the 65 to 69 group. That service is there and we have bolstered it to more than 500 agents who can support people. For the reasons the Chair has pointed out, not everyone will be familiar with the technology, or may have problems accessing it.