Oireachtas Joint and Select Committees

Tuesday, 23 March 2021

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector: Engagement with Bank of Ireland

Ms Francesca McDonagh:

I am aware of changes that we make but certainly, we are in the business of supporting customers to get a mortgage. If there is a specific case the Deputy is referring to, I am happy, as always, to take that offline to investigate. I am not seeing a material volume of complaints or cases that have been brought to my attention to demonstrate that our life protection policy is in any way prohibiting people from taking out a mortgage. However, I am happy to look at any individual case the Deputy would like to share with me.

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