Oireachtas Joint and Select Committees

Tuesday, 16 February 2021

Public Accounts Committee

2019 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 18 - National Shared Services Office
Chapter 5 – Implementation of Financial Management Shared Services

4:00 pm

Ms Hilary Murphy-Fagan:

Yes, Accenture is still the implementation partner and we are working to that fixed-price contract. To explain, some of the difficulty in the relationship was caused by the fact that the original requirements were not refined enough for delivery. That allowed for debate between what we understood we required and was to be delivered, and what Accenture are building as the solution. It is not acting in a consultancy role; it is building the technology solution for us. That is where the tension arose. Because the contract was fixed-price, fixed-scope and fixed-time, there was a lot of scope for tension because everybody was trying to keep the project on track. That is obviously where the difficulty arose but again-----

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