Mr. John Nolan:

That could take, to my mind, a minimum of a day, but it could also be a week. There are also technical issues with what are called yellow routes. Those yellow routes are not cleared off the system, with the effect that it is known that money is claimed against the declaration, but not which item it is being claimed against.

Another issue exists with trader account number, TAN, accounts. A TAN account is what we all get from the Revenue. Those accounts are worked on a first come, first served processing basis. For example, if I have five declarations going through and I want to pay specifically on the fourth declaration, the first three declarations will be paid before the fourth declaration. The complaint from the agents is that when money goes out, they do not know which declaration it is for. The agent is told on the 15th of the following month where the money has been allocated. There is no daily updated record. It is a controversial issue for the agents because when the money goes out, they do not know where it is going. They are told the details but two to three weeks after the event.