Mr. John Nolan:

Rosslare Europort is not as big as Dublin Port and most of the agencies are located together, so it is not such a big issue there. One can technically get into and out of the port more quickly. However, in Dublin Port, the IT systems between each department are not functioning. Each department has an IT system but the systems are not talking to each other. As such, agents or hauliers have to put the relevant information onto different systems. That is a significant frustration. When goods are processed by one agency, the other agency is not notified in a prompt fashion as to whether the process has been completed in order for a truck to be allowed to leave the port.