Mr. Pat Dawson:

There are third-party travel agents who have dealt with Ryanair for the last 20 years and this only happened with the start of the pandemic. As my colleague, Mr. Hackett said, we are working through verification and onerous paperwork to send back to Ryanair. There is a logjam and it is being slowed down, but not by the travel agents or the consumer. The payments are being slowed down by Ryanair. We figure that in Ireland alone approximately €20 million is due back to the customers of Ireland.