Mr. Fran Thompson:

The ICT system went live on 29 December and, as I articulated earlier, some of the challenges we had were with some of the infrastructure on the sites. We are live on almost 800 sites today and it is a challenge to deal with them all. We have also had to train almost 3,600 users, who were not always familiar with the vaccination process. We took the decision that we needed to get the vaccine out fast and let the ICT system catch up. It was much more important to get the vaccine out and to get it working for all those vulnerable groups, rather than to get all the processes and procedures working 100%, as we normally would.