Ms Rachel Downes:

That was a big part of our approach. In 2014 and 2015, there was no limit in place and it was quickly discovered that people who were homeowners were unfairly advantaged in that a large portion of the fund was being utilised very quickly. This was when it was looked at again and additional services were put in place. Survivors were spoken to and we moved into the area of white goods, including furniture for the home. Funeral supports and help for survivors to tell their stories were added to the service, along with the introduction of a €15,000 limit, to ensure there would be a fair and equitable distribution of the fund so that more survivors were able to benefit. That has been in place since 1 June 2016.