Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

With all that goes on in banks and insurance, I understand it is very difficult for the Central Bank to spot what is happening and usually something is spotted after the fact or on foot of a consumer's complaint. However, in this case, we are six or seven years into a major scandal where money was wrongly taken from the accounts of 40,000 people with respect to overcharging. People lost their family homes. Where did the Central Bank’s consumer protection role feature for these 5,900 consumers? How could it have missed something so blatant? That was missed not only once but three months later there was another case involving 1,100 consumers. The witnesses appeared before the members of this committee and those points were made to them.