Oireachtas Joint and Select Committees
Wednesday, 9 December 2020
Joint Oireachtas Committee on Transport, Tourism and Sport
Consumer Complaints Process: ComReg
Steven Matthews (Wicklow, Green Party) | Oireachtas source
I will probably have a question for Mr. Godfrey as well. The Eircode postcodes are rolled out on a quarterly basis or they are supposed to be, I believe there is some delay with that. Eir suggested when I put the question to them, that a roll-out of Eircode postcodes on a monthly basis would assist them. Would it be the view of ComReg that increasing the frequency of rolling out Eircode postcode addresses would assist with some of the issue we have with telecoms providers?
On the masts issue, it is the local authority that generally gives the planning permission for a mast. Does ComReg think local authority planners have sufficient support to be able to identify whether there is an over-saturation of masts or whether a mast is actually necessary in an area, following on from Deputy Crowe's point?
Third, I asked Eir about setting up a dedicated phone and email address for public representatives to be able to put questions to them. Would ComReg support the view that providers should provide that service to public representatives because we are often the ones who get the first call on these? Do they have to and would ComReg be of the view that they should?
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