Ms Carolan Lennon:

Yes. We have decided we will bring people in constantly and train them because we always lose a number of people in the contact centre. The aim is to have people to slot in so a gap will not emerge again. Now we can proceed according to the health and safety guidelines, in groups of five. We can keep that going; that is our plan. We will hire as many as we need. We also want to get back to being able to handle 40 calls per day, if possible. We are handling 30 now. We would like people to be able to take more calls. We are working on that. We want to continue to work on not giving customers a reason to call us and on giving them another way to make contact.