Ms Carolan Lennon:

In the past, when the network was designed all those years ago, we did not have Eircode postcodes. That brought a challenge, particularly with rural addresses, because we would go to the wrong address. Once Eircode postcodes came out, we adopted them as a way to be very specific about the houses we go to. They get updated only every quarter, however, so sometimes a customer gets frustrated because we use the Eircode postcode to match up the address on our network. If it is not registered, we do not have the match-up and the customer says he or she wants to get connected. We are working with the people who do the Eircode postcodes to see if we can get the updates done a little more regularly, not-----