Jerry Buttimer (Fine Gael) | Oireachtas source

They are very good, but the customer service wait time is inordinate. In light of what Deputy Lowry said, Eir needs to leave here today, not in a combative mood with us, but to restore its credibility, its customer care and service, and its image, because customer care and image is about service provision: Eir TV not working, calls dropping, and services not being strengthened.

I believe Ms Lennon needs to clarify again and apologise to the people of County Sligo regarding her comments this morning and last night. I do not believe Sligo is the problem, it is the structure within Eir. I am told that Abtran is in Sligo and it is working. I am told other businesses have moved to Sligo with not dissimilar issues to those Ms Lennon raised and addressed this morning in her opening statement. I make the point to her, and I have spoken to the Minister of State, Deputy Feighan, on this, that there are several call centres in Sligo and Carrick-on-Shannon supported by the IDA Ireland and Enterprise Ireland and they have no difficulties. I ask Ms Lennon to reflect upon her comments regarding Sligo, because from talking to people there, I know they are incensed by the remarks. I am from Cork, so I am not in Sligo at all. Ms Lennon might come back to me. I have one other question.