Oireachtas Joint and Select Committees
Wednesday, 25 November 2020
Joint Oireachtas Committee on Transport, Tourism and Sport
Broadband Connectivity and Telecommunications Issues: Eir
Cathal Crowe (Clare, Fianna Fail) | Oireachtas source
Does Eir use chatbots because I was certainly duped? Customers go on Twitter and believe they are getting a response but are then asked for an account number and to call 0901 before all of this is regurgitated. Is Eir using chatbots?
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