Timmy Dooley (Fianna Fail) | Oireachtas source

Maybe I should not be as surprised if the wage levels are that low, the burden was that great and Eir did not intervene. I assume it did not intervene. Did it offer any incentive to keep people on during the pandemic? Did it offer any increases in pay or any additional supports? I would think that 80 people, or 16% of Eir's customer care staff, throwing in the towel in the middle of a pandemic would have generated a response from someone at management level, saying they have a very serious problem. What was the response?