Ms Carolan Lennon:

I do not accept that. We did 200,000 repairs between April and November so if you are asking me to put my hand on my heart and say that every single repair will be perfect, I cannot because there will be issues. We will make mistakes. We have got 3,200 people, they will make mistakes. I will make mistakes and you will make mistakes but the reality is we did 200,000 repairs. We made-----