Ms Tara Collins:

The Senator is right, and we are acutely aware of the need for information. I will not outline our entire communications strategy. We have been actively communicating since January. The people want to know when they will get it, and we understand that.

I would like to spend a minute to bring the committee through what we have done to date. We have been working incredibly hard to ensure we communicate with all our stakeholder groups. In January we set up the website. I take the Senator's point and we are looking at improving the information on the website, explaining the gaps which might not be gaps that NBI could fill, but information as to why a house in the middle of a road is not covered under our plan and is not being connected within a certain timeframe. We are working on various animated explainer-type videos which are on our YouTube channel. Along with the website, we launched all our social media channels in January and we launched the interactive maps shortly after. The map had the end user in mind and is on an individual Eircode basis. We recognise the need for the higher-level detail. Members are getting questions every day from their constituents and we need to be able to field those.