Oireachtas Joint and Select Committees

Thursday, 12 November 2020

Public Accounts Committee

2019 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 – Employment Affairs and Social Protection
Chapter 4 – Control over Welfare Payments

11:30 am

Mr. John McKeon:

I will get that information for the Deputy. As he will be aware, in previous years at this committee we were questioned quite heavily on delays in processing medical-related claims and one of the issues we had was that we did not have sufficient medical assessor resources. There were delays as a result. The processing times on those claims have now been significantly reduced. We have extra staff, and we hope that is going to free up capacity in the coming year. We had intended to start that this year, but 2020 happened and we could not do that for obvious reasons. We intend to start doing more medical reviews. There were 430 medical reviews in 2018 and 95% of those cases were found to have continuing eligibility.

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